CertifiedMail Secure Portal Plugins

It's easy to forget that a significant amount of email traffic comes into many corporations via the web server. Yes securing the email servers does not secure communications originating at the customer's interface with your web site. Adding support for secure two-way messaging via your website can significantly increase efficiency and customer satisfaction in areas such as:

• Enquiries about banking and other financial matters
• Insurance policy and coverage communications
• Questions related to drug interactions and dosages

If you operate an extranet with business partners, a secure communications link will also add value and cut costs by enabling the secure transfer of, for example, patient information between a doctor's office and a laboratory.

Now, you can enhance the value of your website's existing communication portal with CertifiedMail Secure Contact Us.

Secure Contact Us works by adding a simple URL to your regular Contact Us page that provides a login screen for the user to sign in (or register, if a first time user). After login, the user can submit a question and select the appropriate department (such as customer service, billing, or account enquiries) from a pull down menu. That department receives the question securely and can respond via the same secure path. The user is notified, via email, that his/her message has been answered, and can login again to retrieve the response. No special software is required on the part of the website visitor, and no additional IT support is required by the website operator.

• Fully outsourced service - uses your existing website code
• Integrates in seconds just by pasting an HTML link
• Uses your website's corporate branding for seamless integration
• Enables your website visitors to send private, secure messages to your organization
• Allows designated employees to securely reply to those messages
• Complies with privacy requirements of HIPAA, GLB and SEC regulations

See also:

• Test drive Secure Contact Us
• Check out the CertifiedMail Library