eCommerce

CertifiedMail Secure Email System is the smart way to communicate with your customers. Regular email by its nature is an open, public system - it's the equivalent of a postcard. CertifiedMail gives regular email the same level of security as a document sent by courier service.

Keep track of your customers' requests and be able to respond promptly and securely, regardless whether you are sending correspondence, statements, or bills. You can even take credit card orders by email using CertifiedMail Secure Web Forms.

Here are just a few of the ways in which CertifiedMail can improve customer relations:

• Marketing: When customers respond to your CertifiedMail email, they do so via your secure co-branded email retrieval home page, where you can reinforce marketing messages and remind customers of promotions.
• Confidentiality: With its industrial-strength encryption, the CertifiedMail system ensures that no confidential information - yours or your customers' - is ever vulnerable. Customers know they can trust CertifiedMail-enabled eCommerce.
• Fast and cost-effective: CertifiedMail communications reach customers faster and at a far lower cost than back office paper generation and postage, and are time- and date-stamped on delivery and being opened for complete trackability.
• Easy for customers, easy for staff: Your customers can send and receive information securely through any email client or directly through a secure form on your web site without needing to buy or install special software. Your staff just needs to press SendCertified in their regular email client to send any communication securely.
• Easy for IT: No client software to install or manage, and the entire system can be up and running in less than a day (or just a couple of hours if you choose the Managed Security Service)

See also:

• Case Study: CertifiedMail Achieves High Levels of Performance with Intel eCommerce Accelerators