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Secure email and secure file transfer solutions

 Analyst Quote

"Any organization needing to meet regulatory requirements for secure electronic communications should take a close look at CertifiedMail's offerings." – Phebe Waterfield, Senior Analyst, Yankee Group

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Microsoft Go-To-Market partner for secure email

 

Healthcare

The Internet is an ideal medium for interaction and the sharing of data by healthcare providers, physicians, health plans, pharmacists, researchers, and patients - or it would be, if only it were secure. Transmitting healthcare information online has many challenging areas:

  • Payer to provider communication
  • Provider to patient communication
  • Access to patient's/benefit recipient's records
  • Access laboratory results
  • Send and receive claims
  • Account Statements
  • Claim tracking
  • Employee messages

One of the driving forces behind the Health Insurance Portability and Accountability Act (HIPAA) was to ensure that healthcare and human resources professionals took adequate precautions when using the Internet to transmit electronic patient health information.

CertifiedMail's Secure Email System, Policy Manager, and Large File Transfer are so simple to implement and cost-effective to use that there's no excuse for anyone to risk patient confidentiality by sending private information over an open communications channel.

Here's how:

  • Low development and implementation costs - the turnkey system can be implemented in less than one day.
  • Platform-independent - the only user requirements are an Internet connection, a browser that supports SSL, and a valid email address.
  • Easy to use - all encryption is transparent to the user: sending a secure email is as easy as pressing SendCertified instead of the regular Send button in their email client
  • Flexible and adatable - CertifiedMail service is built using open standards and has a mature API and an XML interface to ease integration into existing infrastructures

Additional user benefits include:

  • Identification/Authentication: CertifiedMail provides HCFA-acceptable methods of assuring that the sender and the recipient are known to each other.
  • Message Authentication: A CertifiedMail patent-pending process verifies that the message sent, along with any attachments, is identical to what the recipient opens.
  • Retract a Message: If a mistake is made and a message is sent in error, CertifiedMail lets the sender retract that message before it's opened by the recipient.
  • Confirmed Delivery: When the message is opened, a receipt is sent which contains the date and time when the message was read, along with the IP address of the recipient.
  • Universal Access: The CertifiedMail system allows insurance companies, hospitals, physicians, health plans and patients to communicate amongst themselves, without the need for special software by any recipient. Patients can even read their email on web appliances such as WebTV or web-enabled cell phones and respond without the need to purchase or exchange certificates or keys.
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